Is Great Clips accepting new clients in Jacksonville?

Yes, Great Clips is generally accepting new clients and welcomes anyone seeking their hair care services. Due to their popularity, it is always a good idea to check for availability, especially during peak hours. New clients can expect the same level of quality and care that established clients receive.

What is your policy on late arrivals?

While Great Clips aims to accommodate all clients, it's important to arrive on time to ensure the stylist can provide the best possible service. Late arrivals may need to be rescheduled, as stylists need adequate time to complete each appointment. To avoid any inconvenience, it's recommended to arrive a few minutes early.

What should I do before coming for a perm?

Before getting a perm at Great Clips, it's advisable to have a consultation to discuss the desired style and assess your hair's suitability for the treatment. It's also best to arrive with clean, product-free hair to ensure the perm solution is absorbed effectively. This will help the stylist achieve the best and most lasting results.

Great Clips

Hair salon in Jacksonville, United States of America

Rated 4.5 out of 5 based on 561 reviews on Google

About Great Clips

Reliability isn't glamorous, though it's at the center of this Jacksonville Hair salon's approach. Great Clips provides consistent, quality hair care for the whole family, focusing on efficient and friendly service. They offer everything from simple trims to color services, catering especially to teens and those seeking current styles without breaking the bank. Textured hair expertise is a plus.

Stepping inside feels like joining a well-oiled machine: the check-in is quick, the wait (if any) is usually short, and the stylists listen attentively. They discuss the desired cut or color, confirm understanding, and then execute with precision. What distinguishes them is their commitment to follow-up – clients often receive a text or email a few days later, checking on their satisfaction and offering tips for maintaining their new look. The goal is more than just a one-time service; it's about building a relationship centered on lasting confidence.

Beyond the initial cut or color, this Great Clips has established itself as a community mainstay, a place where neighbors recognize familiar faces behind the chairs. The salon's consistent 4.5-star rating from over 500 reviews speaks to their reliability and dedication to customer satisfaction. They have built trust over time, making them a go-to option when quality service is needed. It's a place where consistency and care creates customers who are satisfied long after they leave the chair.

Great Clips Location & Contact

Address: 2421 Gum Branch Rd Ste 300, Jacksonville, NC 28540

City: Jacksonville

Postal Code: 28540

Country: United States of America

Phone: +1 910-219-4003

Website: https://salons.greatclips.com/us/nc/jacksonville/2421-gum-branch-rd%3Futm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_campaign%3Dgmb

Business Hours for Great Clips

Day	Hours
Monday	8:30AM-7PM
Tuesday	8:30AM-7PM
Wednesday	8:30AM-7PM
Thursday	8:30AM-7PM
Friday	8:30AM-7PM
Saturday	8:30AM-6PM
Sunday	9AM-6PM

Holiday Hours Notice for Great Clips

The dates below fall on public holidays. Many businesses observe modified or reduced hours on these days — we recommend contacting Great Clips directly to confirm their schedule.

Wednesday, November 11 — Veterans Day · Hours may differ from the regular schedule

Based on the public holiday calendar for North Carolina, United States of America. Individual business schedules may vary — please verify with Great Clips before visiting.

Services & Amenities at Great Clips

Appointments recommended
Accepts walk-ins
Credit cards
Debit cards
Good for kids
NFC mobile payments
Onsite services
On-site parking
Restroom
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Frequently Asked Questions About Great Clips

Is Great Clips accepting new clients in Jacksonville?: Yes, Great Clips is generally accepting new clients and welcomes anyone seeking their hair care services. Due to their popularity, it is always a good idea to check for availability, especially during peak hours. New clients can expect the same level of quality and care that established clients receive.
What is your policy on late arrivals?: While Great Clips aims to accommodate all clients, it's important to arrive on time to ensure the stylist can provide the best possible service. Late arrivals may need to be rescheduled, as stylists need adequate time to complete each appointment. To avoid any inconvenience, it's recommended to arrive a few minutes early.
What should I do before coming for a perm?: Before getting a perm at Great Clips, it's advisable to have a consultation to discuss the desired style and assess your hair's suitability for the treatment. It's also best to arrive with clean, product-free hair to ensure the perm solution is absorbed effectively. This will help the stylist achieve the best and most lasting results.

Local Tips for Visiting Great Clips

If you're after a dramatic cut in Jacksonville, booking a consultation first reduces the chance of surprises.

Customer Reviews for Great Clips

Alon Evans — 5/5 (via Google) Mar 3, 2026

Been going there for a few weeks now. Ana has cut my hair multiple times now and genuinely love how she cuts my hair. Very down to earth and accommodating. Would recommend her to anyone!

Jeff Cole — 5/5 (via Google) Feb 5, 2026

Convenient, fast at a good price! My stylist was excellent and recommended a product for my hair and I'm so glad she did. It was exactly how she described it. I love it!

Customer reviews and ratings are sourced from Google Maps. View Great Clips on Google Maps ↗

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Last updated: May 9, 2026