Uscp.io's refund policy for free and premium services. Understand our refund eligibility criteria, 30-day money-back guarantee for premium listings, processing timelines, and cancellation procedures.
Effective Date: February 1, 2026 | Last Updated: February 1, 2026
1. Free Service Clarification
The core Uscp.io business directory is completely free for all users. Browsing businesses, reading reviews, submitting feedback, and creating basic listings require no payment.
Free Features Include
Unlimited business search and browsing
Reading reviews and customer feedback
Basic business listing creation and management
Submitting reviews and feedback for businesses
Access to all business categories, cities, and countries
2. Premium / Featured Listing Refund Terms
30-Day Guarantee
For premium and featured listing services, we offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied with your premium listing, you may request a full refund within 30 days.
3. Refund Eligibility Criteria
Refunds are available when:
The premium service was not delivered as described
A technical error prevented the service from functioning properly
Duplicate charges were made for the same service
The request is made within the 30-day guarantee period
4. Non-Refundable Items
Free services (no payment was made)
Services consumed or used beyond the refund period
Promotional or discounted services explicitly marked as non-refundable
Accounts terminated due to Terms of Service violations