Is Hand & Stone Massage and Facial Spa a top-rated spa in Matthews?

With a customer rating of 4.6/5 from 381 reviews, Hand & Stone Massage and Facial Spa has definitely established itself as a well-regarded spa. This high rating suggests that many customers have had positive experiences there. The consistently positive feedback often reflects the quality of the services and the overall customer care provided.

Does Hand & Stone Massage and Facial Spa in Matthews offer couples massages?

Hand & Stone Massage and Facial Spa often provides couples massages as one of their many options. Couples treatments are very popular, so they are likely offered. Best to inquire directly for current availability and scheduling.

Is there a relaxation area before treatments?

Many spas, including Hand & Stone, include a designated relaxation area where clients can unwind before or after their treatments. Patrons can typically find a calm space to mentally prepare before the session. It's advisable to confirm beforehand if a pre-treatment relaxation space is available.

Can I customize my massage pressure?

Absolutely, Hand & Stone therapists will almost certainly adjust massage pressure according to individual preferences. Communication is key, and clients should feel comfortable communicating their needs. Adjusting the pressure ensures the massage is both effective and enjoyable.

Hand & Stone Massage and Facial Spa

Spa in Matthews, United States of America

Rated 4.6 out of 5 based on 381 reviews on Google

About Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa doesn't just offer treatments; they cultivate a wellness habit in Matthews. People can access a range of services, including Swedish and deep tissue massages tailored to one's specific needs, various facial treatments, and even targeted options like hot stone massages for those colder months. One can book individual sessions or consider membership programs for routine self-care, making wellness a consistent part of their lifestyle. The facial bar services Matthews, providing focused skincare treatments that many regulars swear by.

Visiting Hand & Stone is always a calming experience, starting with a warm greeting at the front desk. They meticulously guide patrons through the check-in process. The therapists consistently take the time to understand any problem areas or concerns before starting the treatment. After the session, individuals can enjoy a few moments in the quiet relaxation area before returning to the world, feeling refreshed and renewed. What distinguishes Hand & Stone is not just the array of treatments, but the consistent quality of service and the genuine care the team puts into each session. Over time, they've earned a solid reputation and become a trusted space within the community for maintaining both physical and mental well-being.

Hand & Stone Massage and Facial Spa Location & Contact

Address: 2304 Matthews Township Pkwy, Matthews, NC 28105

City: Matthews

Postal Code: 28105

Country: United States of America

Phone: +1 980-983-0974

Website: https://handandstone.com/locations/matthews/%3Futm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_campaign%3Dbusinesslisting

Business Hours for Hand & Stone Massage and Facial Spa

Day	Hours
Monday	9AM-9PM
Tuesday	9AM-9PM
Wednesday	9AM-9PM
Thursday	9AM-9PM
Friday	9AM-9PM
Saturday	9AM-8PM
Sunday	10AM-6PM

Holiday Hours Notice for Hand & Stone Massage and Facial Spa

The dates below fall on public holidays. Many businesses observe modified or reduced hours on these days — we recommend contacting Hand & Stone Massage and Facial Spa directly to confirm their schedule.

Wednesday, November 11 — Veterans Day · Hours may differ from the regular schedule
Thursday, November 26 — Thanksgiving Day · Hours may differ from the regular schedule

Based on the public holiday calendar for North Carolina, United States of America. Individual business schedules may vary — please verify with Hand & Stone Massage and Facial Spa before visiting.

Services & Amenities at Hand & Stone Massage and Facial Spa

Appointment required
Appointments recommended
Credit cards
Debit cards
Membership
NFC mobile payments
Onsite services
Online scheduling
Restroom
Skincare treatments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Frequently Asked Questions About Hand & Stone Massage and Facial Spa

Is Hand & Stone Massage and Facial Spa a top-rated spa in Matthews?: With a customer rating of 4.6/5 from 381 reviews, Hand & Stone Massage and Facial Spa has definitely established itself as a well-regarded spa. This high rating suggests that many customers have had positive experiences there. The consistently positive feedback often reflects the quality of the services and the overall customer care provided.
Does Hand & Stone Massage and Facial Spa in Matthews offer couples massages?: Hand & Stone Massage and Facial Spa often provides couples massages as one of their many options. Couples treatments are very popular, so they are likely offered. Best to inquire directly for current availability and scheduling.
Is there a relaxation area before treatments?: Many spas, including Hand & Stone, include a designated relaxation area where clients can unwind before or after their treatments. Patrons can typically find a calm space to mentally prepare before the session. It's advisable to confirm beforehand if a pre-treatment relaxation space is available.
Can I customize my massage pressure?: Absolutely, Hand & Stone therapists will almost certainly adjust massage pressure according to individual preferences. Communication is key, and clients should feel comfortable communicating their needs. Adjusting the pressure ensures the massage is both effective and enjoyable.

Local Tips for Visiting Hand & Stone Massage and Facial Spa

Phones are typically stored in lockers at Matthews spas — embrace the digital detox as part of the experience.

Customer Reviews for Hand & Stone Massage and Facial Spa

Tom Avial — 5/5 (via Google) Feb 26, 2026

I had a great experience at Hand & Stone! My massage therapist, Karyn, was absolutely excellent. She was professional, attentive, and really understood where I needed focus and relief. The massage was relaxing and therapeutic at the same time, exactly what I needed. The facility was clean, welcoming, and very professional. I highly recommend Karyn if you’re looking for a high-quality massage experience. I’ll definitely be coming back!

Uncommon Florida — 5/5 (via Google) Jan 30, 2026

I have received a few 80 minute massages from Karyn recently and highly recommend her as massage therapist. She is thorough, knowledgeable and responsive. She is only one of a few wonderful therapists I have had over the years as a Hand and Stone member. Lisa Marie and Cedric have also been excellent. I receive weekly massages to manage chronic pain and these therapists have been instrumental in helping to significantly reduce discomfort.

Ashley Simono — 5/5 (via Google) Feb 1, 2026

Jennifer and Hope are absolutely amazing. Starting with Jennifer- Her energy is so zen and she is incredibly intuitive. Her touch, flow, and overall presence create such great vibes giving the kind of massage that feels both deeply healing and mentally calming. Hope is equally wonderful - she is consistent, attentive, and truly focuses on the relaxation aspect of massage. Every session with her feels so soothing, allowing you to fully unwind and reset. Her approach makes it easy to let go of tension and you leave feeling completely relaxed and taken care of. Both therapists are exceptional at what they do, and you can’t go wrong with either one.

Yelena Shtilman — 5/5 (via Google) Mar 4, 2026

Karyn was great. She really listened to what I needed and focused on the areas I mentioned, using the perfect amount of pressure. I left feeling so much better and way less tense. You can tell she knows what she’s doing. I’ll definitely be coming back to her and would recommend her to anyone looking for a good massage.

Tori — 5/5 (via Google) Mar 7, 2026

I recently had an AMAZING experience at Hand and Stone Massage. From the moment I checked in to the time I checked out, the entire process was incredibly smooth and hassle free. I had the pleasure of receiving a 90 minute massage from Karyn, and she was incredibly knowledgeable and attentive. She answered all my questions and provided me with excellent recommendations with moving forward on my healing journey . I thoroughly enjoyed her technique and felt extremely comfortable throughout the massage. I highly recommend Karyn and will definitely be booking another massage with her in the future.

Customer reviews and ratings are sourced from Google Maps. View Hand & Stone Massage and Facial Spa on Google Maps ↗