Us Nails

Abby Dickerson — 4/5 (via Google) May 4, 2026

I have gone to US nails for the last 2 years now and I go there frequently to get my nails done since I live in Blue Springs and I never get a pedicure done. I was told the price was on the wall and I could pick which one I wanted to do so I chose the nicer one not the nicest and I brought in my friend to get hers done too (she never gets hers done first experience)and I just told them to do that one as well and I got a full set. I went to pay and it ended up being a lot more than I intended or thought I was paying for and I started thinking about the price and realized that it was off. I called and I said hey. I think I was overcharged and they explained to me that gel on a pedicure is more expensive but we were not told that at the time of service and I ended up paying for things that I didn't know I was paying for. I called and tried to explain the situation and they refused to make it right even though I have been a customer there for 2years with the understanding that there was A miscommunication on both sides. I didn't ask and they didn't tell. They just assumed that I knew that it was more expensive for the gel. They then said that they looked at the camera already to see if they asked if it was gel or not and it was only a matter of 5 minutes that we were on the phone. So I don't know how they had time to look at a camera to see if they said that or not. So I feel like they lied about that. There's no way they could look at the camera to see that that quickly. So I sadly feel that they don't have integrity or value me as a customer for over 2 years. I brought them a friend who now had her first experience with a nail salon who left her with the feeling of the bait and switch that you received from a car dealership. So if you choose US Nails I would suggest you pay very close attention to the prices because they will not explain what you are being charged until after it's already done. So that they feel justified in not giving you your money back because you got what you paid for? UPDATE!!!!!!!!!!!! I did do a 2 star review and I have changed it to a 4 star review they reached out and ended up giving me a partial refund for the misunderstanding. I appreciate them reconsidering and at least making the offer to make it right a little bit!

Erica Green — 5/5 (via Google) May 4, 2026

Both Bryan and Ryan are wonderful nail techs. When it comes to removing nails or getting new sets they are very gentle. Their methods of removing polish, gel, dip may take longer but they are painless. I've often been able to schedule same day appointments and they do take walk ins. Ryan is very artistic, and has his own designs and is very good about recreating designs from Pinterest or making better designs. Bryan is very good about learning new techniques. Both nail techs are very precise when it comes to shaping nails. Sweet talented boys! Hope is very lovely. I've been to all the nail salons all over blue springs and this place is by far the best!

Addie Hunt — 5/5 (via Google) May 4, 2026

10/10. Excellent service. Exactly what I wanted. They took their time to make sure my nails were the correct shape, width, and color. Couldn’t be happier.

Maleasa Smith — 5/5 (via Google) May 4, 2026

Took my mom to get pedicures I’ve tired 2 other places in town neither had put that much detail in the prep work like they did here. My mom has a messed up toe nail they added acrylic and made her toes look so much better. Would definitely go back and get higher package. Mary did wonderful job.