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VELA — Medical spa in Charlotte

VELA

Medical spa in Charlotte, United States of America

Rated 5.0 out of 5 based on 177 reviews on Google

About VELA

For Charlotte residents seeking a trusted medical spa, VELA has really established themselves in the community. They've earned a stellar reputation, clearly reflected in the rave reviews from folks around here. People consistently praise their personalized approach and the genuine care they provide. When folks walk through the door, the air smells subtly of calming essential oils, mixing with the clean scent typical of a professional office, a comforting blend.

VELA offers a comprehensive range of services, from routine aesthetic treatments to advanced skincare procedures. They provide personalized consultations to assess individual needs and develop tailored treatment plans. Visitors can expect a seamless experience from the moment they book their appointment, with easy online scheduling and flexible hours that include both weekend days and evenings. Parking is ample, but the LYNX Blue Line also stops nearby, making it easily accessible for everyone. The team focuses on ensuring each client feels comfortable and informed throughout their journey, making VELA a local favorite for quality medical spa services.

VELA Location & Contact

Address: 1800 Camden Rd Suite 104, Charlotte, NC 28203

City: Charlotte

Postal Code: 28203

Country: United States of America

Phone: +1 704-654-8598

Website:

Business Hours for VELA

DayHours
Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-6PM
Thursday10AM-6PM
Friday10AM-6PM
Saturday10AM-5PM
Sunday10AM-5PM

Holiday Hours Notice for VELA

The dates below fall on public holidays. Many businesses observe modified or reduced hours on these days — we recommend contacting VELA directly to confirm their schedule.

  • Wednesday, November 11 — Veterans Day · Hours may differ from the regular schedule

Based on the public holiday calendar for North Carolina, United States of America. Individual business schedules may vary — please verify with VELA before visiting.

Services & Amenities at VELA

  • NFC mobile payments
  • Onsite services
  • Online scheduling
  • Restroom
  • Skincare treatments
  • Transgender safespace
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Appointment required
  • Appointments recommended
  • Credit cards
  • Debit cards
  • Identifies as Latino-owned
  • Identifies as LGBTQ+ owned
  • Identifies as veteran-owned
  • Identifies as women-owned
  • LGBTQ+ friendly

Frequently Asked Questions About VELA

What makes VELA a trusted business in Charlotte?

VELA's consistent 5-star ratings and numerous positive reviews indicate a high level of customer satisfaction. Their focus on personalized service builds strong relationships with clients. This commitment to quality and client care has helped them become a reputable medical spa in the area.

Do you offer any discounts or promotions?

Promotional offers and discounts at VELA can vary. It's best to check their website or contact the business directly for information on current deals. They might also offer package deals or loyalty programs to help you save on recurring services.

What is your cancellation policy?

Medical spas often have specific cancellation policies to manage their schedules effectively. Individuals should contact VELA directly or check their website for their policy on cancellations or rescheduling. Policies generally follow industry standards for these types of appointments.

Local Tips for Visiting VELA

Cash payments at some Charlotte small businesses may come with a small discount — always ask politely.

Customer Reviews for VELA

Rachel Lukasik — 5/5 (via Google)

Unmatched experience! This woman owned and run business is truly a haven and I am so impressed by the quality, comfort, and expertise of their craft! I wanted to invest in my skin for the first time and the results within two months were staggering! They break down your particular skin barrier and tailor make the process to fit your needs. Sarah is just the best. Supportive and kind, she truly listens to what you’re seeking and has given me gentle care that has honestly revolutionized my extremely, extremely sensitive skin. Everyone greets you like an old friend, all the products are high quality and clean and I feel at home. They scan your skin and show you areas of interest and then after active treatments, show you an update of your progress! It’s the best thing I have done for myself in a long time. Run don’t walk if you’re ready to feel confident. Love my girls! Thank you, Vela!

Jillian Caruso — 5/5 (via Google)

I had a great experience at Vela! The staff is friendly, attentive and knowledgeable. I did the Skinpen microneedling treatment and had many questions for Sarah. She answered them all with ease and made me feel comfortable with the treatment. She was thorough with talking me through aftercare and had some great recommendations for me to achieve my skin care goals. I’m looking forward to my next appointment with Sarah!

Patti Borrelli — 5/5 (via Google)

I’ve seen Sofia for multiple skincare treatments at Vela, and I genuinely can’t recommend her enough. She is incredibly knowledgeable, attentive, and truly customizes each treatment to what my skin needs in that moment. I especially loved my series of Aerolase NeoElite laser treatments for improving my skin tone and fading pigmentation and sun spots. I noticed a visible difference in brightness and clarity of my skin. Every appointment feels relaxing but results-driven, and I always leave with glowing, healthier-looking skin. If you’re looking for a skilled aesthetician for acne, pigmentation, or overall skin health, Sofia is amazing.

Lauren Rappaport — 5/5 (via Google)

What a beautiful retreat this place is! I was walking around town and stopped in because it just seemed so inviting! The lovely Lauren greeted us at the door and showed us around, explaining all the services that were available and could run through every product sold. I wasn't getting a service but ended up buying an eye cream that Lauren sold me on! I was able to view the treatment rooms and if we were spending more time in the area, a service here would definitely be on my list! They have everything from facials to peels and acne treatments, even some Botox mid-day specials! The city is so beautiful and welcoming, we will definitely be back and Vela will be a stop I'll be making!

Anna Schmid — 5/5 (via Google)

I cannot say enough about Elizabeth and Vela. I’ve always had pretty clear skin, minus some minor hormonal breakouts in my early thirties that felt manageable in hindsight. But after starting tretinoin, my skin spiraled into an inflamed, painful nightmare in less than a month. I didn’t recognize my face. I didn’t feel like myself. Enter Elizabeth 💞✨💞✨💞 In under two months, she has helped me rebuild my skin and, honestly, my confidence. My inflammation is calming, my breakouts are healing, and I finally feel like me again. I’m genuinely excited for spring and a serious glow up because I know my skin is on the right path. Elizabeth is pure joy, light, compassionate warmth, and infinite skincare knowledge. She listens. She personalizes. She explains the why behind everything. She treats your skin like it matters deeply because it does. And as someone who uses a mobility scooter, I have to add this: all of the treatment rooms are upstairs, but Elizabeth went above and beyond to make sure I had the exact same luxurious experience as every other client, without the pesky staircase becoming a barrier. She didn’t make it awkward. She made it seamless. That level of thoughtfulness means everything. She is the acne whisperer of Charlotte, and I trust her 100 percent with my skincare needs. If you are battling acne and want real results with someone who truly cares, take a trip to Vela and meet Elizabeth and her incredible team. Your skin will thank you. 💞✨🫶

Customer reviews and ratings are sourced from Google Maps. View VELA on Google Maps ↗

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